Refund & Cancellation Policy

Effective Date: 09-08-2025

Due to the nature of our work (customized designs and made-to-order execution), refunds are not generally applicable once a project has been initiated.

If a client chooses to cancel a project before design work has started, a refund will be processed after deducting 10% of the project value or advance paid, whichever is higher, as administrative charges.

  • If cancellation is requested after design conceptualization has started, the advance payment will not be refunded.
  • Any amounts paid beyond the advance will be refunded after deducting charges for work completed, third-party commitments, and materials purchased.

Approved refunds will be processed within 10-15 working days from the date of approval and will be credited to the original payment method.

  • Payments for services that have already been rendered.
  • Fees paid to third-party vendors or contractors on the client’s behalf.
  • Material purchase costs once the order is placed with the vendor.

If you are dissatisfied with our service, you may contact our Customer Experience Team at:

Email: support@spacenestx.com
Phone: +91 93420 60382

We will investigate and attempt to resolve disputes amicably.

Refunds will not be provided for delays or disruptions caused by events beyond our reasonable control (natural disasters, strikes, pandemics, etc.).